Virtual Care

You and your loved ones deserve care that is fast, convenient and affordable. Memorial Hermann is committed to making it easy for you to visit a doctor from the comfort and privacy of your own home. Virtual care can be used to diagnose and treat a wide range of conditions, including allergies, rashes, sprains, cold or flu, urinary tract infections, pink eye and more.

Appointments are required for all virtual care.

We offer the following options for low-cost, convenient urgent care:

Memorial Hermann employees only:

• Memorial Hermann employee medical clinics. You will not pay anything for your appointment.
  
  Visit Employee Medical Clinics for more information and to schedule an appointment.

All employees and dependents:

Memorial Hermann-GoHealth Urgent Care Centers. The amount you pay is defined by your insurance coverage. If you’re covered by a Memorial Hermann plan, you will pay a $25 copay per visit.

Visit gohealthuhc.com to make an appointment.

• You can usually get a same-day appointment.

• You’ll receive a text or email 15 minutes before your appointment. Then, use your computer, tablet or phone to describe your symptoms and have your provider virtually examine areas of concern.

For more information, visit: https://memorialhermann.org/services/specialties/virtual-care/virtual-urgent-care.

• Memorial Hermann eVisits. eVisits are virtual appointments with your Memorial Hermann provider. The amount you pay is defined by your insurance coverage. If you’re covered by a Memorial Hermann plan, you will pay a $15 copay per visit.
  
  Contact your provider to confirm they offer virtual visits and schedule an appointment.

• Everyday Well Virtual Clinics. The amount you pay is defined by your insurance coverage. If you’re covered by a Memorial Hermann plan, you will pay a $25 copay per visit. 

Use your My Memorial Hermann account to connect virtually with a Memorial Hermann-affiliated health care provider using eVisit or Virtual Clinic. Call 713.222.CARE Monday through Friday, 8:00 a.m. to 5:00 p.m. CT or visit My Memorial Hermann for more information.

Employees and dependents enrolled in Memorial Hermann medical coverage:

• Teladoc. Providers are available 24/7. You can see a board-certified doctor or psychologist, anytime day or night. You will pay a $15 copay per visit.
  
  Visit teladoc.com/aetna for additional information and call 855.835.2362 with questions.
  
  Download the app to register now to ensure this convenient service is available when you need it: