Get More out of Your Benefits

Your health benefits provide access to top-quality care at a competitive cost. The choices you make when you enroll and throughout the year can help you get more value out of the benefits.

Save with a Flexible Spending Account

A Health Care Flexible Spending Account (FSA) is a great savings tool. You set aside tax-free money to pay for health care expenses, including glasses, contacts, medications, copays for medical services and more. See Flexible Spending Accounts for more information. 

Protect yourself from potentially high costs

Memorial Hermann offers Group Accident Insurance and Critical Illness Insurance through MetLife.  Each plan pays a cash benefit if you experience a covered event. You can use this benefit for anything: out-of-pocket medical expenses, support services like day care, housekeeping, groceries and more. Refer to Additional Insurances for more information.

Preventive care is good for you and your wallet

Preventive care — such as wellness visits and screenings — can show that your health is right on track or, in some cases, indicate an issue you need to discuss with your physician. Understanding your health is an important step to get ahead of more serious and costly care. 

In addition, when you get approved preventive care, you earn the Employee Health Credit, which saves you $600 on your medical premiums the following Fiscal Year. For more information, go to the Employee Health Credit page on allHR.

Have a plan in place for when you need care 

When you aren’t feeling well, you’re probably not in the mood to research your health care options. So, take a few minutes now to save yourself time and money for when you need care later.

In-person care

  • Download the Aetna HealthSM app, so you can easily find providers (look for the MAXIMUM SAVINGS tag) and access your ID card when you need care.
    Having a primary care provider (PCP) is an important part of staying healthy and avoiding log-term health problems.
  • Having a primary care provider (PCP) is an important part of staying healthy and avoiding long-term health problems. 
  • Visit employee medical clinics for acute care. If you’re enrolled in a Memorial Hermann medical plan, there is no charge for the visit and any testing and lab work completed onsite.  If you’re not covered by a Memorial Hermann medical plan, your cost will be determined by your individual insurance plan. Refer to the section below for a list of locations and contact information.

Virtual care

  • Set up your Everyday Well and Teladoc accounts. Both services offer care from licensed providers through your phone or computer. When you don’t feel well, you’ll appreciate the convenience.
    • Everyday Well: Use this account to connect virtually with an Memorial Hermann-affiliated health care provider using eVisit or Virtual Clinic.
    • Teladoc: Providers are available 24/7 by computer at teladoc.com/aetna, phone at 855.835.2362 or mobile app:
  • Schedule a virtual appointment through one of our employee medical clinics for acute care. If you’re enrolled in a Memorial Hermann medical plan, there is no charge for the visit and any testing and lab work completed onsite.  If you’re not covered by a Memorial Hermann medical plan, your cost will be determined by your individual insurance plan. Refer to the section below for more information.

Additional resources

  • If you’re enrolled in a Memorial Hermann medical plan, save the Aetna Nurse Health Line phone number (713.338.4997) in your contacts. Call this free service before you get care, and specially trained RNs will help you decide where to go.
  • If you or someone you love is processing a new diagnosis or an ongoing condition, an accident, depression or addiction, Wellthy can help you or your loved ones find the right treatment or support. Visit wellthy.com/memorialhermann to set up a Wellthy account.

Get to Know Your Mental Health Resources

Caring for your mind is just as important as caring for your body! Visit the Well-Being pages for information on resources available to help you manage your mental well-being.

The Memorial Herman Employee Medical Clinics have providers available to treat a variety of illnesses and injuries. All Memorial Hermann employees are eligible to receive acute care in these clinics and each of the six locations is conveniently located on or near Memorial Hermann campus. These clinics are a good option when you would otherwise visit an urgent care facility or emergency room.

Available services

The clinics can diagnose and treat a range of conditions, including:

  • Allergies
  • Colds
  • Coughs
  • Sinus infections
  • Influenza (flu)
  • Ear and eye infections
  • Nausea
  • Diarrhea
  • Insect bites
  • Minor skin infections
  • Urinary tract infections (UTIs)
  • Latent TB treatment care
  • SafetyNet case care:
    • Work-related injuries
    • Bloodborne pathogens
  • Onsite testing:
    • Urinalysis
    • Strep
    • Flu
    • COVID-19

Eligibility

Any Memorial Hermann employee can be treated at a clinic. Please bring your ID and insurance card.

These clinics are for employees only. Family members are not currently eligible.

Work-related injuries can be treated at a clinic, but must be approved through the SafetyNet Plan prior to treatment. If you’re injured at work, fill out a SafetyNet injury report before seeking care.

Cost

If you’re enrolled in a Memorial Hermann medical plan: You will be seen and treated at no cost. There is no charge for testing and lab work completed at the clinic. However, if you need testing outside the clinic, you will incur charges based on your insurance coverage.

If you’re not enrolled in a Memorial Hermann medical plan: Costs for visiting a clinic, as well as any testing, lab work or imaging, will be determined by your insurance plan. Contact your insurance provider to confirm coverage, eligibility, co-pay amounts and any other costs you may incur.

Appointments

Both in-person and virtual appointments are available at all six locations.

For in-person visits: Appointments are encouraged, but walk-ins are accepted. Please call the center directly to make an appointment.

For virtual visits: Appointments are required. Please call the center directly to schedule a time.

Note: A virtual appointment at a clinic is not the same as a Teladoc appointment. You will be seen by a Memorial Hermann provider and your co-pay will be waived if you are covered by a Memorial Hermann medical plan.

Employee Medical Clinic Locations

Location

Address

Phone Number

Hours of Operation

Parking Information/Office Location

Memorial City

920 Frostwood Dr.
West Pavilion
Ste #T:1057
Houston, TX 77024

(713) 242-4085

7:00 AM to 3:30 PM
Closed for lunch 12:30-1:00 PM

Located on the first floor near Administration in Ste #T:1057. Free parking is available in Garage 4, located across the street from 920 Frostwood Dr. From the garage, take the skywalk to the 920 Frostwood building.

Texas Medical Center

6411 Fannin
Ste JB500
Houston, TX 77030

(713) 704-6699

7:30 AM to 4:00 PM
Closed for lunch 12:00-12:30 PM

Located on the basement level of the Jones Pavilion in Suite JB500. Paid parking is available in the garage at 6400 Fannin Street. From the garage, take the skywalk to the hospital. Valet parking and drop-off entrance is located on Fannin Street, near Cambridge Street.

The Woodlands

920 Medical Plaza Dr.
Ste 340
The Woodlands, TX 77380

(713) 897-2371

8:00 AM to 4:30 PM
Closed for lunch 12:00-12:30 PM

Located on the third floor of Medical Plaza 2 in Suite 340. Free parking is available in Garage 2, located in front of 920 Medical Plaza Drive/Medical Plaza 2.

Cypress

27700 Northwest Fwy
Ste 180
Cypress, TX 77433

(346) 231-6980

8:00 AM to 5:00 PM
Closed for lunch 12:30-1:30 PM

Located on the first floor of Medical Plaza 1 in MHMG Occupational Medicine Clinic (Ste 180). Free parking is available in the surface lot near the building.

Katy

23920 Katy Fwy
Ste 540
Katy, TX 77494

(281) 644-8750

8:00 AM to 5:00 PM
Closed for lunch 12:30-1:30 PM

Located on the fifth floor of Medical Plaza I in MHMG Occupational Medicine Clinic (Ste 540). Free parking is available in the surface lot near the building.

Sugar Land

14023 Southwest Fwy
Ste 503
Sugar Land, TX 77478

(281) 325-4111

8:00 AM to 5:00 PM
Closed for lunch 12:30-1:30 PM

Located in the same shopping center as the MHMG Physicians of Sugar Creek practice within the MHMG Occupational Medicine Clinic (Ste 503). Free parking is available in the surface lot near the building.