Contacts

Use these resources to learn more about your benefits and to take action as needed.

For general questions, call or email HR Shared Services: 

MH Care Plan and MH Care Broad Access Plan (including mental health care)

Aetna Group #: 109072

800.334.9778

(TTY: 711)

Aetna.com

Where to go for care

24-Hour Nurse Health Line

713.338.4997

Electronic medical records and help setting up appointments

My Memorial Hermann

Virtual physical and mental care

Teladoc

855.835.2362

Teladoc.com/aetna

Quitting tobacco

Quit for Life

866.784.8454

Quitnow.net/memorialhermann

MHHS Population Health and Wellness Team

713.338.5700

wellness@memorialhermann.org

Non-Specialty Drugs

CVS/Caremark

(RxPCN: ADV)
833.234.6477

(RxGRP: RX1961)
800.658.3413

(RxBIN: 004336)

281.698.6100

Caremark.com

Specialty Drugs

Memorial Hermann Specialty Pharmacy
(RxPCN: ADV)
(RxGRP: RX1961)
(RxBIN: 004336)

833.234.MHSP (6477)
281.698.6100

Specialtypharmacy.memorialhermann.org

Delta Dental PPO

Delta Dental Group #: 07410

800.521.2651

Deltadentalins.com

Delta Dental HMO

DeltaCare USA Group #: 76144

800.422.4234

Deltadentalins.com

Superior Vision

800.507.3800

Superiorvision.com

Mental well-being support, including up to 6 free therapy sessions

Spring Health

855.629.0554, press 3 for general support and guidance; press 2 for crisis support

careteam@springhealth.com

Weight loss and healthy lifestyle

Noom

Go.noom.com/memorialhermann

Health coaching, well-being training and a variety of tools and educational resources

MHHS Population Health and Wellness Team  

713.338.5700

wellness@memorialhermann.org

Expert menopause support

Midi

www.joinmidi.com/memorialhermann

Life and Accidental Death & Dismemberment Insurance

Securian Financial

877.491.5265

Lifebenefits.com

Disability coverage

Lincoln Financial Group

800.212.4898

Extended medical, family medical leave and employer-paid STD

Memorial Hermann Leave Management Center

855.547.3307

Flexible Spending Accounts

HealthEquity

877.924.3967

Healthequity.com/wageworks

Retirement Savings Plan

Fidelity Investments

800.343.0860

Netbenefits.com/mhhs

Financial wellness tools and resources

Fidelity Investments

800.343.0860

Netbenefits.com/mhhs

On-demand access to money you’ve already earned

DailyPay

866.432.0472

dailypay.com/employee

Free, unlimited financial coaching

Financial Finesse

844.731.2154

Ffhub.com/memorialhermann

Group legal coverage

MetLife Legal Plans

800.821.6400

Legalplans.com

Access code: 9900025

Group accident insurance and critical illness insurance

MetLife

800.438.6388

Metlife.com/mybenefits

Discounts on everything from auto and home insurance, pet insurance, travel and entertainment

Employee Discount Spot (Beneplace)  

800.683.2886

Beneplace.com/memorialhermann

Continuing education resources and student loan repayment program

Bright Horizons EdAssist

855.222.2397

Access via Workday, Benefits application

Mental well-being support, including up to 6 free therapy sessions

Spring Health

855.629.0554, press 3

careteam@springhealth.com

Adoption assistance

HR Shared Services

713.456.MHHR (6447)

Back-up care and additional parenting resources

Bright Horizons

877.242.2737

Backup.brighthorizons.com

Find local babysitters, nannies and more

Sittercity, a Bright Horizons company

888.748.2489

Sittercity.com/MHHS
Code: MHHS/Care4U

College coaching

Bright Horizons College Coach

888.527.3550

Passport.getintocollege.com/corppasscode
Passcode: MHHScoach

Caregiving planning and resources

Wellthy

877.588.3917

Wellthy.com/memorialhermann

Employee discounts

Beneplace  

800.683.2886

Beneplace.com/memorialhermann

Secure, on-the-go access to your personalized benefits information

Workday

Employment and salary verification

EmployCheck

888.279.4504

Empcheck.com
Company code: 1616

Dependent verification

Alight Solutions

866.458.6460

Yourdependentverification.com/plan-smart-info

Memorial Hermann information for employees and affiliated physicians

MH Now