Employee Assistance Program (EAP)

Your best makes us better and ensures our patients get the care they need. We proudly offer a free, confidential EAP through Spring Health to you and your dependents age six and older, for a wealth of well-being support.

The EAP offers:

  • Personalized care: Take an online mental health assessment designed to find the right care for your needs and keeps track of your progress too.
  • Dedicated support: Care Navigators help find the right therapist, set appointments, give advice, and offer emotional support along the way.
  • Confidential therapy: Meet with a trusted therapist in as soon as two days – You and your eligible dependents each have 6 sessions covered at no cost by Memorial Hermann.
  • Diversity: Find a therapist of your choice across specialty, gender, ethnicity, language and sexual orientation.
  • Medication management: Meet with in-network prescribers who can manage your medications during care when needed.
  • Wellness exercises: Use Moments, an on-demand library of self-guided exercises to improve mental wellbeing, with programs for anxiety, burnout, better sleep, and more.
  • Coaching: Professional coaches can help you set and meet goals around managing stress, relationships, focus, and more. Note: You and your eligible dependents each have access to 3 coaching sessions as no cost from Memorial Hermann. You can continue coaching beyond 3 sessions at $105 per session.
  • Family care: Fast access to children’s therapists available for your eligible dependents ages 6 to 17.

Get started

Visit benefits.springhealth.com/memorialhermann/ to sign up for the free, confidential EAP. Use your Memorial Hermann email address and take the online assessment that helps Spring Health understand your needs and find the right care options.

Download the Spring Health mobile app for access to care and information from your phone or tablet.

App Story     Google Play

If you have any trouble signing up, email the Spring Health Care Navigation team.

General Support and Guidance
855.629.0554, press 3
Monday – Friday, 7:00 a.m. – 7:00 p.m. CT
Email Support: careteam@springhealth.com

Crisis Support
855.629.0554, press 2
Available 24/7 
Calls are answered in 30 seconds

If you or someone you love is in crisis, the National Suicide Prevention Lifeline is available 24/7. Call 988 or text “Now” to 741-741.

Spring Health Contact Information

Visit benefits.springhealth.com/memorialhermann/ to sign up and access care.

Download the Spring Health mobile app:

Email the Spring Health Care Navigation team.

For general support and guidance, call 855.629.0554, press 3, Monday – Friday, 7:00 a.m. – 7:00 p.m. CT.

For crisis support, call 855.629.0554, press 2, available 24/7.

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